All information on this site is, to the best of our knowledge, accurate. We are not responsible for any misuse or misinterpretation of the information found herein. We reserve the right to make changes to any part of our site at any time. All policies, procedures, warranties, and guarantees are subject to change at any time.
Any product purchased through our web site is subject to the guarantees and warranties in our Return Policy.
All the content included on this web site, including all the text, graphics, photographs, graphs, sounds, data, images, audio and video clips available on this web site (“Content”), is the property of The Belgravia Centre or its content suppliers and international copyright laws. The compilation, collection, selection, arrangement, assembly, and coordination of all Content available on this web site is the exclusive property of The Belgravia Centre and international copyright laws. All the Content available on this web site may only be used by you for your personal shopping and data gathering resource. You may make copies of selected portions of the Content, provided that such copies are made only for your personal use and only if you maintain any proprietary notices contained in such Content. Any other use, including but not limited to, the reproduction, modification, distribution, transmission, republication, display or performance of the Content for any other purposes is strictly prohibited.
Disclaimer of Warranty
THIS WEB SITE DOES NOT CONTAIN INFORMATION ABOUT ALL DISEASES, NOR DOES THIS WEB SITE CONTAIN ALL MEDICAL INFORMATION THAT MAY BE RELEVANT. ALL CONTENT PROVIDED IN THIS WEB SITE IS ONLY GENERAL HEALTH INFORMATION AND IS ONLY INTENDED TO FACILITATE COMMUNICATION BETWEEN YOU AND YOUR HEALTHCARE PROVIDER. IT IS NOT INTENDED FOR DIAGNOSIS AND CANNOT PROVIDE A DIAGNOSIS FOR ANY PARTICULAR INDIVIDUAL AND SHOULD NOT BE USED AS A SUBSTITUTE FOR SEEKING PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR CARE. ALL SPECIFIC MEDICAL QUESTIONS YOU HAVE ABOUT YOUR MEDICAL CONDITION, TREATMENT, CARE, OR DIAGNOSIS SHOULD BE PRESENTED TO YOUR OWN PROFESSIONAL HEALTHCARE PROVIDER.
PRIVACY & SECURITY
At The Belgravia Centre, we take your online security very seriously, and we’re committed to protecting your privacy and personal information. We’ve compiled this statement to explain how we collect, use, and secure your information. Please read on, and visit our Privacy page more information.
- Information We Collect & How We Use It
The Belgravia Centre requests and collects personal information from our customers at various site locations and instances, including, but not limited to, when you create a Hairvitalics.com membership, make a purchase, communicate with us via social media, write a product review, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future.
The types of personal information we may collect from you can vary according to the method through which it was attained. It may include, but is not limited to, the following:
1A. Information You Provide to Us
We receive and store any information you knowingly provide to us, such as:
- Full name
- Email address
- Phone number
- Shipping address
- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)
- Username and password for your Hairvitalics.com account
- A record of your Hairvitalics.com orders, purchase history, and shopping behaviour and preferences
- Information provided by you through your interactions with us in social media
- Location and geographic information that could be collected if you use our mobile site
- Other details that you may submit to us or that may be included in the information provided to us by third parties
1B. Information Collected Automatically
We may collect and store non-personally identifiable usage information (including frequency and number of visitors to our Site). Such data is used only in aggregate form and in a manner that assures your anonymity. We may provide this anonymous, aggregate information to our partners; and our partners may additionally use such information in order to determine general usage patterns and trends in an effort to provide you with an improved online experience.
Our website is configured to prevent third-parties from collecting personally identifiable information about you or your online activities without your consent.
1C. Email & Other Communications
We may contact you via email to send you necessary order-related messages, such as order confirmation and shipment confirmation notices.
We may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email. You may also customize your communication preferences by accessing the email preference centre in your Hairvitalics.com account page and adjusting your settings accordingly.
1D. How We Use Your Information
All of the personal information we collect from our customers is for the purpose of the reasoning described above (see sections 1B & 1C), as well as:
- processing, verifying, validating, and completing your transaction
- creating, managing, and maintaining your membership to this Site
- providing requested live customer support and services
- record keeping of your purchase history
- enabling communication via our Site, blog, and social networks
- managing your participation in contests and promotions
- sending email as appropriate (See Section c: Email & Other Communications)
- Information Sharing
The Belgravia Centre does not share the personal information of its users with any unaffiliated third parties for their promotional purposes. We share your personal information with unaffiliated third parties only as described below:
2A. Payment, Shipping, Referral, & Other Programmes
We use a third party payment processor and a third party shipping agent to ensure the payment and delivery of your purchased products. We also use a third party to administer our referral program. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes.
2B. Legal Disclosure
We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Hairvitalics.com, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger, or transfer of some or all of The Belgravia Centre’s assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.
2C. Links to Third Party Websites
This Site contains links to other websites. The Belgravia Centre takes no responsibility for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.
2D. User-Generated Content & Information Disclosure
Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments, on social media pages, in connection with contests and promotions, and on the Hairvitalics.com blog) becomes publicly available, and can be read, collected, and used by other members of this forum to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images throughout the Site. The Belgravia Centre is not responsible for the personal information users select to disclose in these forums.
- How We Protect Your Information
The Belgravia Centre utilizes some of the most advanced technology available today for Internet security purposes. When you access our checkout using industry standard Secure Socket Layer (SSL) technology, your information is protected with both server authentication and data encryption, ensuring that your data is safe, secure, and available only to The Belgravia Centre. Our site is verified by GeoTrust (TrueBusinessID) and uses WorldPay and PayPal for all of our secure credit card transactions. We are a BBB accredited business. In addition, Hairvitalics.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or outside access to keep us all safe!
- Accessing Your Personal Information & Preferences
You can access, update, or change your personal information and communication preferences by signing into your Hairvitalics.com membership page and modifying your preferences at your discretion. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to create a membership with us or to take advantage of some or all of our features.
The Belgravia Centre
9 Longmoore Street
London SW1V 1JH
Contact number: +44 20 7730 6666
Last updated September 2018